Privacy policy

Privacy Policy & CCPA/CPRA Disclosures

Effective Date: May 1, 2025 | Last Reviewed: May 1, 2025

Artificial Objects LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of all individuals who access or use our website (the "Site") or purchase products from us. This Privacy Policy describes the categories of personal information we collect, the purposes for which it is used, how it may be disclosed, your rights as a data subject, and the specific disclosures required under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (collectively, "CCPA/CPRA"), and all other applicable U.S. and international privacy laws. By using our Site, you expressly consent to the data practices described herein. If you do not agree, discontinue use of the Site immediately.

1.1 Information We Collect

(a) Information You Provide Directly

  • Identity and contact data: full name, billing address, shipping address, email address, and telephone number.
  • Payment information: credit/debit card data, PayPal identifiers, or cryptocurrency wallet information — processed exclusively through PCI-DSS compliant third-party processors. We do not store full card numbers on our servers.
  • Account credentials: username and encrypted password, if you create an account.
  • Communications: customer service inquiries, emails, and correspondence you direct to us.

(b) Information Collected Automatically

  • Technical data: IP address, browser type and version, device identifiers, operating system, and referring URLs.
  • Usage data: pages viewed, time on page, links clicked, items added to cart, and session duration, collected via cookies and similar tracking technologies.
  • Transaction data: order history, purchase amounts, and shipping records associated with your account.
  • Location data: general geographic location derived from IP address (not precise geolocation without explicit consent).

(c) CCPA/CPRA — Categories of Personal Information Collected (Last 12 Months)

In compliance with the CCPA/CPRA, we disclose the following categories of personal information collected, the purposes for collection, and the categories of third parties with whom each category may be shared:

  • Identifiers (name, email, IP address, account name) — Purpose: order fulfillment, account management, fraud prevention — Shared with: payment processors, shipping carriers, analytics providers.
  • Commercial information (purchase history, products viewed) — Purpose: order processing, customer support, marketing — Shared with: analytics providers, email marketing platforms.
  • Internet or electronic network activity (browsing behavior, cookie data) — Purpose: site optimization, targeted advertising (where consented) — Shared with: analytics providers, advertising networks.
  • Financial information (payment method type, last four digits of card) — Purpose: transaction processing — Shared with: PCI-DSS compliant payment processors only.
  • Geolocation data (approximate, derived from IP) — Purpose: shipping rate calculation, fraud prevention — Shared with: shipping carriers.

We do NOT collect biometric data, health data, Social Security numbers, or driver's license numbers.

1.2 How We Use Your Information

  • To process, fulfill, ship, and communicate regarding orders.
  • To verify identity and detect and prevent fraud, unauthorized transactions, and abuse.
  • To provide customer support and respond to inquiries.
  • To send transactional communications (order confirmations, shipping notifications, return processing updates).
  • To send marketing and promotional communications, only where you have affirmatively opted in or where permitted by applicable law; you may opt out at any time via the unsubscribe link in each email or by contacting us directly.
  • To analyze usage data and improve Site functionality, product offerings, and user experience.
  • To comply with applicable legal obligations, including tax, customs, and regulatory requirements.
  • To enforce our Terms of Service and other policies.

1.3 Cookies & Tracking Technologies

We use first-party and third-party cookies, web beacons, pixel tags, and similar technologies to enhance browsing, analyze traffic, support retargeting, and enable certain Site features. Categories of cookies used:

  • Strictly Necessary: Required for core Site functionality (shopping cart, checkout, login). Cannot be disabled.
  • Performance/Analytics: Aggregate traffic analysis (e.g., Google Analytics). Can be declined via our cookie preference center.
  • Targeting/Advertising: Used for interest-based advertising. Requires affirmative consent from California residents; can be opted out via the 'Do Not Sell or Share My Personal Information' link on our Site.

You may configure your browser to refuse or delete cookies; however, doing so may impair certain Site features. California residents have the right to opt out of the sharing of personal information

for cross-context behavioral advertising (as defined under CPRA) by using the designated opt-out mechanism on our Site.

1.4 Do Not Sell or Share My Personal Information (CCPA/CPRA)

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information. As that term is defined under California law, our use of third-party advertising cookies and analytics tools may constitute "sharing" for cross-context behavioral advertising purposes. California residents may exercise this right by:

  • Clicking the "Do Not Sell or Share My Personal Information" link in the footer of our Site.
  • Submitting a written request to legal@artificialobjects.com with the subject line "CCPA Opt-Out Request."

We will process opt-out requests within fifteen (15) business days. We will not discriminate against you for exercising this right.

1.5 Your Privacy Rights

Rights Available to California Residents (CCPA/CPRA)

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you in the preceding 12 months, the sources of collection, the business purposes, and the third parties with whom it has been shared.
  • Right to Delete: Request deletion of personal information we hold about you, subject to certain legal exceptions (e.g., information required to complete a transaction, detect fraud, or comply with legal obligations).
  • Right to Correct: Request correction of inaccurate personal information we maintain about you.
  • Right to Limit Use of Sensitive Personal Information: Request that we limit the use and disclosure of sensitive personal information to purposes necessary to provide our services.
  • Right to Non-Discrimination: We will not deny goods, charge different prices, or provide a different quality of service because you exercised any CCPA/CPRA right.

Rights Available to All Users

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Portability: Receive your personal information in a portable, machine-readable format where technically feasible.
  • Right to Object / Restrict: Object to or request restriction of our processing of your personal information in certain circumstances.

To exercise any of the above rights, submit a verifiable consumer request to legal@artificialobjects.com with sufficient identifying information for us to verify your identity. We will acknowledge receipt within ten (10) business days and respond substantively within forty-five (45) calendar days (extendable by an additional forty-five (45) days with prior notice). Requests may be submitted by an authorized agent with written proof of authorization.

1.6 Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. Specific retention periods:

  • Order and transaction records: minimum seven (7) years, to satisfy U.S. tax and financial regulations.
  • Account information: duration of account existence plus two (2) years following account closure.
  • Marketing consent records: maintained until opt-out, plus three (3) years thereafter.
  • CCPA consumer request records: minimum two (2) years, as required by CCPA regulations.
  • Cookie and analytics data: per the retention settings of the applicable third-party provider, typically not exceeding twenty-six (26) months.

Upon expiration of applicable retention periods, personal information will be securely deleted or anonymized.

1.7 International Data Transfers

As we offer international shipping and use global service providers, personal information may be transferred to, stored in, or processed in countries outside your country of residence, including the United States. For transfers from jurisdictions with data protection laws (e.g., the European Economic Area, United Kingdom, Canada), we rely on appropriate legal safeguards, including standard contractual clauses approved by relevant data protection authorities, or other lawful transfer mechanisms. By purchasing from us internationally, you acknowledge and consent to such transfers.

1.8 Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, destruction, or misuse. Measures include SSL/TLS encryption for data in transit, PCI-DSS compliant payment processing, access controls, and regular security assessments. In the event of a data breach affecting your personal information, we will notify you as required by applicable state and federal breach notification laws. Despite these measures, no method of electronic transmission or storage is completely secure; we cannot guarantee absolute security and are not liable for breaches caused by circumstances beyond our reasonable control.

1.9 Changes to This Privacy Policy

We will review this Privacy Policy at least annually and reserve the right to modify it at any time. Material changes will be communicated via a notice on our Site homepage or by email to registered account holders at least thirty (30) days prior to the effective date of the change, where practicable. Continued use of the Site following the effective date of any modification constitutes your acceptance of the updated Privacy Policy.

1.10 Privacy Contact

For all privacy-related inquiries, requests, or complaints: Artificial Objects LLC, Attn: Privacy Officer, [Street Address, City, State, ZIP], or email: legal@artificialobjects.com. Response within ten (10) business days.